Terms of Service

Last updated: March 14, 2026

Welcome to GetSlimRX. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services Overview

GetSlimRX is a telehealth platform that connects patients with licensed healthcare providers for weight loss treatment, including prescription GLP-1 medications. Our services include medical consultations, prescription services, and coordination with partner pharmacies for medication fulfillment.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Be a resident of a state where we are licensed to provide services
  • Provide accurate and complete health information
  • Have a valid form of payment

3. Medical Services

Not a Replacement for Emergency Care: Our services are not intended for medical emergencies. If you experience a medical emergency, call 911 or go to your nearest emergency room.

Provider Discretion: All prescriptions are at the sole discretion of the treating healthcare provider. We do not guarantee that you will receive a prescription.

Accurate Information: You agree to provide accurate, complete, and current health information. Providing false information may result in termination of services.

4. Prescription Medications

Compounded Medications: Our medications are compounded by licensed 503A pharmacies. Compounded medications are not FDA-approved but contain FDA-approved active ingredients.

Personal Use Only: Medications are prescribed for your personal use only. You may not share, sell, or distribute your medications.

Follow Instructions: You agree to use medications only as directed by your healthcare provider.

5. Subscription and Billing

Recurring Payments: Your subscription will automatically renew each billing period (monthly or quarterly) until cancelled. You authorize us to charge your payment method on file.

Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellations take effect at the end of the current billing period.

Refunds: Due to the nature of prescription medications, refunds are generally not available for medications that have shipped. Please contact support for refund requests.

6. Shipping

Medications require temperature-controlled shipping and must be refrigerated upon receipt. You are responsible for providing a valid shipping address and ensuring someone is available to receive the package. We are not responsible for medications damaged due to delayed retrieval.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy and HIPAA Notice to understand how we collect, use, and protect your information.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of GetSlimRX or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Disclaimers

No Guarantees: We do not guarantee specific weight loss results. Individual results vary based on many factors including diet, exercise, and adherence to treatment.

Service Availability: We strive to provide uninterrupted service but cannot guarantee continuous availability. We reserve the right to modify or discontinue services at any time.

10. Limitation of Liability

To the maximum extent permitted by law, GetSlimRX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for services in the twelve months preceding the claim.

11. Termination

We may suspend or terminate your account if you violate these Terms, provide false information, or engage in conduct that we determine is harmful to our business or other users. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms shall be governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Fulton County, Georgia.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

GetSlimRX Legal Team
Email: legal@getslimrx.com
Address: Atlanta, Georgia